Customer reviews of Firstline Cars Ltd

By Philip B on 03 November 2019 | Verified purchase

First impressions always count. My initial telephone call was dealt with in a professional manner, all my questions were answered in a polite and well informed way, implying that Firstline Cars actually knew about the car they had advertised! The car was just as described, and I was able to inspect it as I wished. We took the Nissan on an extended test drive, both local roads and dual carriageways, and there was never any sales pressure, just a polite and well informed approach to used car sales. I purchased the car, which included a 3 month warranty. All the paperwork was dealt with immediately, and I was able to Tax the vehicle before leaving. Thank you Firstline for a nice car, and polite and professional experience.

By LYNN MICHELLE G on 02 November 2019 | Verified purchase

Relaxed sales experience giving time to think and choose . Pleasant manner and helpful.

By MAXIMILLION OATEN L on 19 September 2019 | Verified purchase

Amazing service. Friendly employees. Quick and easy process. Very good quality cars. Fair on pricing for what you are buying.

By Matthew Edward S on 10 August 2019 | Verified purchase

BMW X5 was as described online and the team at Firstline was responsive and efficient. They were ready and waiting for the test Drive, answered questions in a straightforward way, identified what they did not know about the vehicle, negotiated terms quickly, and managed the transaction very efficiently. Provided service records, HPI, MOT, and warranty.

By GEMMA O on 07 August 2019 | Verified purchase

They were very helpful and friendly helped me find my way there as I’ve got lost and done my car tax for me online as well fabulous

By JOHN W on 31 July 2019 | Verified purchase

Absolutely brilliant service, very polite & friendly. I travelled from Bristol to Reading to view the car & was very happy with what I saw. Lovely car & all up together. I would not hesitate in using Firstline Cars again. Many thanks

By RYAN Y on 25 July 2019 | Verified purchase

Great service, very friendly & relaxed. No predatory sales tactics, would recommend.

By PAUL P on 12 July 2019 | Verified purchase

Not the easiest to find, but once there the cars were nicely presented. Salesman was happy for me to look the car over, start it, try the gadgets etc. Vehicle was exactly as described in the advert. Didn't have to arrange a test drive, was happy to move a car in front out of the way so I could test my model of choice. For me, that was important so you know the car you were interested in hadn't already been warmed up and potential faults masked in advance. Test drive completed and purchased the car. Did the paperwork and tax etc in the office. Few months later, still love the car. The staff were friendly and approachable.

By TERESA ELAINE L on 02 April 2019 | Verified purchase

Excellent service .atmosphere was relaxed no rush by the sales man .took our time to inspect the car had a test drive and car was in immaculate condition as described . Would definitely recommend.

By PAUL JOHN R on 30 March 2019 | Verified purchase

First class service from viewing to test drive to purchase , very knowledgeable and very helpful , the car is in superb condition and at a good price, no pressure just good advise from start to finish , thank you